Your Entire IT Operation. Managed. Protected. Guaranteed.
Stop putting out fires. Tech Horizon MSP proactively manages your Ottawa business's entire IT environment — so problems are solved before they become crises.
Most Ottawa Businesses Are One IT Failure Away from a Crisis
A ransomware attack. A server failure at 9am. A critical software update that breaks your practice management system. These aren't edge cases — they're the reality for Ottawa businesses operating without proactive IT management.
Break-fix IT means you only get help when something's already wrong. By then, the damage is done: lost data, lost hours, lost client confidence. Managed IT means you have a dedicated team watching your systems 24/7 — catching issues before they become disasters.
For Ottawa law firms, accounting practices, and healthcare providers, IT failure isn't just inconvenient — it can mean compliance violations, missed deadlines, and reputational damage.
Downtime Costs More Than You Think
The average cost of IT downtime for small professional firms: $5,000–$20,000 per incident, including lost billable hours and recovery costs.
Ottawa Firms Are Targeted
Law firms, accountants, and medical practices hold sensitive client data — making them prime ransomware targets. Attackers know small firms often have weak defenses.
Your Team Shouldn't Be IT Support
When your paralegal is troubleshooting their own email or your accountant is rebooting the server, you're paying professional rates for IT work.
Everything Your Ottawa Business Needs — Nothing You Don't
No à la carte surprises. Every Tech Horizon managed IT client gets the full stack, managed proactively by our Ottawa team.
24/7 Monitoring
Every server, endpoint, and network device monitored around the clock. Issues caught and resolved before they impact your Ottawa team.
Unlimited Helpdesk
Fast, friendly support for your whole team — via phone, email, or remote session. No ticket limits, no per-incident fees. Just answers.
Cybersecurity
Endpoint protection, email security, threat monitoring, and rapid incident response. Ottawa firms keep their client data locked down tight.
Backup & Recovery
Encrypted, automated backups with tested recovery procedures. If disaster strikes, you're back online — not starting over from scratch.
Patch Management
All operating systems, applications, and firmware kept up to date — automatically and on schedule. Close vulnerabilities before attackers find them.
Microsoft 365 Management
Full administration of your M365 environment — email, Teams, SharePoint, licensing, and security configuration. Always optimized and secure.
Vendor Management
We coordinate with your internet provider, software vendors, and other tech partners — so you have one point of contact for everything.
Quarterly IT Reviews
Regular strategic reviews of your IT environment, roadmap, and spending — so your technology keeps pace with your Ottawa firm's growth.
Why Managed IT Is the Foundation for AI Automation
AI automations are powerful — but they're only as reliable as the infrastructure they run on. If your network is unstable, your integrations break. If your cloud storage is misconfigured, your data workflows fail. If your endpoints are compromised, your AI agents become attack vectors.
When you're on our AI + IT Bundle, we design your automations to run on the same managed infrastructure we oversee. That means faster builds, fewer issues, and end-to-end accountability from a single Ottawa team.
- AI workflows built on infrastructure we already know and manage
- No finger-pointing between IT and AI vendors
- One support call solves both IT and automation issues
- Security designed to protect both your data and AI agents
Simple, Predictable Monthly Pricing
No surprise bills. No per-incident charges. One flat monthly fee that covers everything.
Managed IT — Standard
- Up to 15 users / devices
- 24/7 monitoring and alerting
- Helpdesk support (business hours)
- Patch management
- Basic backup and recovery
- Endpoint security
Managed IT — Professional
- Unlimited users / devices
- 24/7 monitoring + after-hours helpdesk
- Advanced cybersecurity and threat response
- Full backup and disaster recovery
- Microsoft 365 full management
- Vendor management + quarterly reviews
All plans include onboarding, documentation, and a dedicated Ottawa account manager. Pricing varies by business size and complexity — contact us for an accurate quote.