Your Entire IT Operation. Managed. Protected.

Stop putting out fires. Tech Horizon MSP proactively manages your Ottawa business's entire IT environment — so problems are solved before they become crises.

The Problem

Most Ottawa Businesses Are One IT Failure Away from a Crisis

A ransomware attack. A server failure at 9am. A critical software update that breaks your practice management system. These aren't edge cases — they're the reality for Ottawa businesses operating without proactive IT management.

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Downtime Costs More Than You Think

The average cost of IT downtime for small professional firms: $5,000–$20,000 per incident, including lost billable hours and recovery costs.

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Ottawa Firms Are Targeted

Law firms, accountants, and medical practices hold sensitive client data — making them prime ransomware targets. Attackers know small firms often have weak defenses.

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Your Team Shouldn't Be IT Support

When your paralegal is troubleshooting email or your accountant is rebooting the server, you're paying professional rates for IT work.

Break-fix IT means you only get help when something's already wrong.

By then, the damage is done: lost data, lost hours, lost client confidence. Managed IT means you have a dedicated team proactively watching your systems — catching issues before they become disasters.

Cybersecurity Ottawa

Everything Your IT Environment Needs — In One Plan

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Proactive Monitoring

Every server, endpoint, and network device monitored during business hours with automated alerts. Issues are caught and resolved before they impact your team.

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Helpdesk Support

Fast, friendly support for your whole team — via phone, email, or remote session. Business-hours helpdesk with emergency callback when you need it after hours.

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Cybersecurity Ottawa Firms Trust

Endpoint protection, email security, threat monitoring, and rapid incident response. Ottawa firms keep their client data locked down tight.

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Backup & Recovery

Encrypted, automated backups with tested recovery procedures. If disaster strikes, you're back online — not starting over from scratch.

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Patch Management

All operating systems, applications, and firmware kept up to date — automatically and on schedule. Close vulnerabilities before attackers find them.

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Microsoft 365 Management

Full administration of your M365 environment — email, Teams, SharePoint, licensing, and security configuration. Always optimized and secure.

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Vendor Management

We coordinate with your internet provider, software vendors, and other tech partners — so you have one point of contact for everything.

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Quarterly IT Reviews

Regular strategic reviews of your IT environment, roadmap, and spending — so your technology keeps pace with your Ottawa firm's growth.

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3CX Phone Support

Management and support of your 3CX phone system — extensions, voicemail, call routing, and troubleshooting. Standard tier and above.

Pricing

From $129/User/Month — See Our Pricing Tiers

Three tiers, transparent pricing, no hidden fees. All prices in CAD per user per month.

Basic

$129/user/mo
  • RMM monitoring & alerts
  • Patch management
  • Remote helpdesk (business hrs)
  • M365 email support
  • Antivirus
Full Details

Premium

$249/user/mo
  • Everything in Standard, plus:
  • Same-day priority response
  • 4-hr emergency onsite
  • Advanced security (SIEM-lite)
  • Quarterly strategy review
  • vCIO hours
Full Details

See full feature comparison & add-ons →

Who It's For

Is Managed IT Right for Your Firm?

Ottawa Businesses With 5–100 Employees

If you need reliable, proactively managed IT but can't justify the cost of a full in-house IT department, managed IT is the answer. You get a dedicated team at a fraction of the cost.

Professional Services Firms

Law firms, accounting practices, dental clinics, real estate brokerages, and retail businesses that depend on technology every day — and can't afford downtime, security breaches, or slow support.

Firms With an "Accidental IT Person"

If someone on your team has become the default IT troubleshooter (and they're not actually an IT professional), it's time to let them get back to their real job.

Businesses Tired of Break-Fix IT

If you're calling a different IT guy every time something breaks and paying by the hour for reactive fixes — there's a better way. Proactive management costs less in the long run.

Ready for Proactive IT Support?

Book a free 30-minute IT assessment. We'll review your current setup, identify your biggest risks, and recommend the right tier for your firm.

Book a Free IT Assessment