Privacy Policy

Last updated: August 2026

1. Introduction

Tech Horizon MSP ("we", "us", "our") respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

2. Information We Collect

Contact form submissions: When you fill out our contact form, we collect your name, email address, phone number, company name, number of employees, and any message you provide.

Website analytics: We may collect anonymized usage data such as pages visited, time spent, and general location data to improve our website and services.

Client information: When you become a managed IT client, we collect information necessary to provide our services, including IT infrastructure details, user accounts, and device information.

3. How We Use Your Information

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (e.g., Microsoft 365, Kaseya, 3CX), under appropriate confidentiality and security agreements. We may also disclose information when required by law.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. As an IT services provider, data security is core to our business — we apply the same standards to our own systems that we recommend for our clients.

6. Your Rights

You have the right to:

To exercise any of these rights, contact us at info@techhorizonmsp.ca.

7. Cookies

Our website may use cookies to improve your browsing experience and collect analytics data. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We recommend reviewing this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: info@techhorizonmsp.ca
Phone: (613) 777-3462
Location: Ottawa, Ontario, Canada