IT Support for Ottawa Accounting Firms

Tax season is crunch time. When every hour counts and client financial data is at stake, you can't afford IT downtime, security gaps, or slow support. We keep your firm running.

Industry Challenges

Your Industry's IT Challenges

📅 Tax Season is Non-Negotiable

From January to April, downtime isn't an option. If your tax software, document management, or email goes down during crunch, you lose deadlines and clients.

🔐 Financial Data is a Target

Client tax returns, financial statements, and bank details are gold for cybercriminals. Accounting firms are among the most targeted businesses in Canada.

📋 CRA Compliance Requirements

The CRA has specific expectations for data security, record retention, and confidentiality. Non-compliance can mean penalties and lost credibility.

📁 Document Chaos

Client documents come in by email, portal, paper, and flash drives. Without a secure, organized document management system, things get lost — or worse, exposed.

Our Solutions

How We Help

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Security Built for Financial Data

Endpoint protection, email encryption, MFA enforcement, and encrypted backup designed to protect sensitive financial information.

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Tax-Season Readiness

Before January, we audit your systems, update all software, test your backup, and ensure your tax software and document portal are ready for heavy load.

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Secure Document Management

We set up and manage Microsoft 365 / SharePoint with secure client portals, proper permissions, and CRA-aligned retention policies.

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Emergency Response

If something goes down during tax season, our Standard and Premium tiers include emergency callback and priority response to get you back up fast.

📋 CRA Compliance for Electronic Records

We help align your IT systems with CRA expectations for electronic record keeping, data security, and confidentiality — including encrypted storage, access controls, and documented backup procedures.

Real-World Example

Here's What We'd Do

12-Person CPA Firm in Ottawa

We'd start by migrating your on-premise file server to SharePoint with secure client folders and proper retention policies. We'd deploy MFA across all accounts, encrypted email for sending client documents, and tested backup with documented recovery procedures. Before tax season, we'd run a full system audit and stress-test your tax software setup. Your team would get unlimited helpdesk tickets during business hours. Monthly cost: ~$2,268/month at the Standard tier ($189 × 12 users).

Book Your Free IT Assessment

Find out how Tech Horizon MSP can keep your accounting firm secure and tax-season-ready.

Book a Free IT Assessment