Services Built for Ottawa's Professional Firms
From intelligent AI automation to rock-solid managed IT — every service is designed to help Ottawa businesses run leaner, smarter, and more securely.
AI Process Automation
We build custom AI workflows and intelligent agents that eliminate the repetitive manual work draining your team's time and your firm's profitability. Every automation is custom-built, integrated with your existing tools, and maintained by our Ottawa team.
Whether you're a law firm drowning in intake paperwork, an accounting firm buried in data entry, or a real estate agency manually chasing leads — we identify the highest-value automation opportunities and deploy them fast.
What's Included
- Initial automation discovery workshop
- Custom workflow design and architecture
- AI agent development and training
- Integration with your existing tools (CRM, email, cloud storage)
- Document processing and data extraction
- Intelligent client/lead follow-up automation
- Testing, deployment and handover training
- Ongoing maintenance and optimization
Who it's for: Law firms, accounting firms, real estate agencies, dental clinics in Ottawa seeking time savings and efficiency gains.
Book Free AssessmentManaged IT Services
Enterprise-grade IT management for Ottawa's small and mid-sized professional firms — without the enterprise price tag or the complexity. We become your dedicated IT team: monitoring, protecting, and supporting your infrastructure 24/7.
Stop reacting to IT problems. With Tech Horizon MSP, your technology is proactively managed so issues are resolved before they impact your business. Your Ottawa team gets fast, friendly helpdesk support whenever they need it.
What's Included
- 24/7 network and endpoint monitoring
- Unlimited helpdesk support for all staff
- Proactive security patching and updates
- Encrypted backup and disaster recovery
- Cybersecurity monitoring and threat response
- Microsoft 365 and cloud service management
- Vendor coordination and management
- Quarterly IT reviews and strategic planning
Who it's for: Ottawa businesses with 5–100 employees who need reliable, proactively managed IT without an internal IT department.
Book Free AssessmentThe AI + IT Bundle
Our most powerful offering — and the one that makes Tech Horizon MSP truly unique in Ottawa. You get both AI automation and fully managed IT in one integrated plan. One invoice. One team. One point of accountability.
Most Ottawa businesses use one vendor for IT and try to bolt on AI from a different provider — creating friction, blame-shifting, and gaps. Our bundle eliminates that entirely. Your AI workflows are built on top of the same infrastructure we manage, so everything works together seamlessly.
Everything in Both Services, Plus:
- Unified onboarding — we set up IT and AI simultaneously
- AI workflows built on your managed infrastructure
- Single monthly invoice — no vendor confusion
- Priority support queue (4-hour response SLA)
- Monthly AI + IT performance reviews
- Dedicated Ottawa account manager
- First 30 days: intensive setup and quick wins
- Annual technology roadmap planning
Who it's for: Ottawa professional firms ready to modernize fully — one trusted partner for everything technology.
Book Free AssessmentWhich Service Is Right for Your Ottawa Business?
AI Automation Only
You already have reliable IT in place and want to layer AI on top. Good for firms with existing IT relationships who want to add automation capabilities.
AI + IT Bundle ★
The flagship choice. Maximum results, minimum complexity. One partner manages everything — AI and IT together. Most Ottawa clients choose this.
Managed IT Only
Start with a rock-solid IT foundation. Add AI automation later when you're ready. Great for firms currently underserved by their existing IT provider.